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Happy with service and product

5
13 August 2015 , Sara , Ontario

We had two garage doors installed a few weeks ago. The initial meeting was professional and quote was what I paid. No hidden costs. The day they were to come I got a call a near noon that the truck… Read more We had two garage doors installed a few weeks ago. The initial meeting was professional and quote was what I paid. No hidden costs. The day they were to come I got a call a near noon that the truck had broken down. This happens. We rescheduled for three days later. The installer showed up smoking. Didn't like the fact he was smoking but he was super nice, fast, and knew what he was doing. Also, no cigarette butts were left behind. We noticed after he left that the door didn't quite close all the way. We called Doans and he came back right away to fix it. All in all, I would totally recommend and use Doan's again. Thank you!

Company response:

Thank you Sara for your review. Glad you are happy with your new doors. Cheryl

new garage door

5
13 August 2015 , RIck , Ontario

great look, great door!

Company response:

Thank you for your great review Rick. Cheryl

Great Look - great service

5
12 August 2015 , Charles , Ontario

My new doors give my home a whole new look - wish I had done it sooner. I received great value, a great product, professional installation and immediate response when I did something that caused by… Read more My new doors give my home a whole new look - wish I had done it sooner. I received great value, a great product, professional installation and immediate response when I did something that caused by door not to open - I could not be more pleased.

Company response:

Thank you Charles for your awesome review! I am pleased you are happy with your doors. Cheryl

Garage Door

5
05 August 2015 , Joan , Ontario

I just had a new garage door installed. The person who came out to the house to give me a quote was very knowledgeable. When I called with a question the person on the phone was super helpful and… Read more I just had a new garage door installed. The person who came out to the house to give me a quote was very knowledgeable. When I called with a question the person on the phone was super helpful and answered my questions and was able to change what I needed.

Company response:

Thank you Joan for your wonderful review. I am very pleased you are happy with your new door. Cheryl

Very pleased

5
31 July 2015 , Ivan , Ontario

I had a good experience dealing with Doan's. Service was great & installation was done in a timely professional manner. The doors were even ready before required. Overall we are very please… Read more I had a good experience dealing with Doan's. Service was great & installation was done in a timely professional manner. The doors were even ready before required. Overall we are very please and the doors look great. I highly recommend Doan's for garage doors.

Company response:

Thank you Ivan for your wonderful review. Cheryl

Great job once they arrived

4
30 July 2015 , Penny , Ontario

the installers were more than 2 hours later than the time we were given. I called the shop after two hours and since no one picked up I left a message. my call was returned several days later. Not… Read more the installers were more than 2 hours later than the time we were given. I called the shop after two hours and since no one picked up I left a message. my call was returned several days later. Not good. But the installation was done efficiently and to a high standard. Just wish they had let us know they were behind schedule.

Company response:

Hi Penny I am sorry there was some miscommunication. I am pleased you are happy with your door. Cheryl

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